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• Fostered enduring relationships with clients, serving as a trusted advisor for all mortgage-related needs. • Identified and capitalized on cross-selling opportunities to expand product penetration. • Facilitated the processing of loan renewals and top-up loans for existing customers. • Collaborated with credit and risk management teams to ensure compliance with internal guidelines and regulatory standards. • Conducted periodic review meetings with clients to discuss loan performance and address concerns. • Monitored market dynamics and competitor strategies to inform sales planning and product positioning. • Supported branch teams by contributing to strategic initiatives and achieving collective sales objectives.

India Bulls Housing Finance Ltd, India | Sep 2022 – March 2024 Home Loan and Mortgage Sales Officer • Executed structured lead generation strategies including cold calling, digital outreach, and community engagement. • Assessed customer financials to provide tailored recommendations on loan structures and repayment terms. • Oversaw full-cycle loan application processes, including KYC, document verification, and policy compliance. • Negotiated and finalized loan agreements while ensuring alignment with organizational risk frameworks. • Partnered with legal teams to validate property documents and ensure transaction security. • Conducted regular client follow-ups to address queries, foster trust, and enhance post-sale service. • Compiled and delivered analytical reports on sales performance, market trends, and competitor activities.

SBI CAP Securities (via Quesscorp Ltd), India | Jan 2022 – April 2022 Home Loan and Mortgage Sales Executive • Generated quality leads through networking, community outreach, and relationship-building efforts. • Recommended appropriate loan products aligned with individual client profiles and borrowing capacity. • Guided clients through the complete loan application lifecycle, including documentation and verification. • Coordinated cross-functionally with credit appraisal and legal departments to ensure timely sanctioning. • Monitored and communicated application status updates, ensuring clarity and customer satisfaction. • Collaborated with branch personnel to enable efficient disbursal and onboarding processes. • Prepared and presented sales performance metrics and competitive intelligence reports to management.

Bajaj Housing Finance Ltd (via Teamlease Ltd), India | Feb 2021 – Dec 2021 Home Loan and Mortgage Sales Executive • Proactively identified potential clients through field outreach, referrals, and targeted market analysis. • Conducted comprehensive financial evaluations to determine loan eligibility and suitability. • Delivered consultative presentations on housing loan products, guiding clients through eligibility and documentation processes. • Facilitated end-to-end processing of loan applications in coordination with underwriting teams. • Ensured timely follow-up and seamless documentation submission to accelerate approvals. • Consistently surpassed assigned sales targets through effective negotiation and client engagement strategies. • Maintained accurate records of client interactions, updating CRM systems for transparency and tracking.