Irfan Ahmad

• Led strategic inbound tourism initiatives, MICE operations, and product development throughout Oman. • Cultivated and managed B2B partnerships across India, GCC, and Europe, expanding market reach and enhancing service delivery. • Oversaw the creation and execution of luxury travel itineraries and VIP services across key Omani destinations like Muscat, Salalah, and Khasab. • Negotiated and managed supplier contracts to secure favorable terms, enhance service quality, and improve overall profitability.

• Managed the complete P&L for T3Hotel.com’s non-air portfolio across Nigeria and West Africa. • Onboarded and managed a network of over 600 travel agents, providing sales demonstrations and comprehensive training programs. • Launched a white-label booking engine and developed regional travel packages, including Umrah, to cater to specific market demands. • Implemented localized product strategies to enhance sales conversion rates and improve travel agent retention.

• Oversaw the negotiation and contracting of long-stay lodging inventory across the GCC and African markets with major hotel chains. • Managed the onboarding process for ERP systems to streamline supply chain operations and facilitate post-COVID recovery efforts. • Optimized rate terms and availability to enhance lodging margins and improve overall profitability.

• Managed cruise operations for major cruise liners, including Queen Mary, Carnival, and Oceania. • Coordinated shore excursions, pre/post tours, and turnaround operations across various Omani ports to enhance passenger experiences and logistical efficiency. • Delivered over 50 high-volume cruise and MICE events, maintaining full operational control to ensure seamless execution. • Supervised large-scale MICE movements in Muscat and Salalah, ensuring guest satisfaction and SOP compliance

• Designed SmartDrive and SmartStay corporate travel programs enhancing services. • Supported FCM India’s $500M revenue year contributing to 42% year-over-year growth in non-air sales. • Conducted vendor negotiations leading to 15% cost reduction and enhanced product adoption rates. • Managed and executed MICE logistics solutions for enterprise clients across 60+ cities in India ensuring seamless service delivery.

• Managed fleet reservations for long-term, intercity, and airport car rentals. • Provided B2B clients with premium vehicle logistics and dedicated customer service to meet diverse transportation needs.

• Coordinated logistics for transport, accommodations, and tour guides for 500+ passengers across India. • Executed over 100+ group tours, including Bharat Darshan and Buddhist Circuit tours, ensuring a seamless travel experience for diverse groups.